Where do you ship, and how long does it take?
We ship within Canada only. We're not shipping to the U.S. right now. Orders are processed within 1–3 business days, and delivery typically takes 2–7 business days after that. Times may vary during peak periods, holidays, or carrier delays.

 

How much is shipping?
Shipping within Canada is a flat $10 per order, and free on orders of $35 or more.

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Will I get tracking?
Yes. All orders ship with tracking, and you'll get a confirmation email with tracking details once your order is on its way.

 

Can I pick up locally?
Yes. Free local pickup in Toronto, at Yorkdale or midtown, arranged after you order. We'll reach out to set a time.

 

Can I return or exchange an order?
Because these are food products, all sales are final and we don't accept returns or exchanges. If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order details and photos and we'll make it right. Approved refunds or replacements are processed within 5–7 business days.

 

How hot are the hot sauces?
Honey Heatwave is 4/10: sweet, smoky, with a slow, warm finish. Smoked Fury is 7/10, with chipotle and scotch bonnet. Smoked Fury XXX is 10/10, made with fermented habanero and ghost pepper mash. You've been warned.

 

Do the sauces need to be refrigerated?

Yes. Refrigerate our BBQ sauces and hot sauces after opening. They keep for up to 6 months in the fridge.

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Are your products gluten-free?
Our spice blends and hot sauces are gluten-free and MSG-free. Our BBQ sauces are MSG-free but not certified gluten-free, and the Guinness Espresso BBQ Sauce contains Guinness stout.

 

Where are your products made?
In Canada, in small batches. We're based in Ontario.

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How do I contact you?
Email bbqbodegatoronto@gmail.com, or find us on Instagram at @bbqbodegatoronto.